Submitting Your Application to FileLight.com

Here you will find answers to some of the more common questions.

What Applications do you accept?

We accept Windows applications only. At this time no Macintosh or PDA software.
In addition, we do not accept at any time applications that

• ActiveX controls
• eBooks
• Scripts, ActiveX components, OCX components
• Re-branded software

How do you review software?

Exclusive features: This criterion is determined by the features and functions of your application. If your application has more features than standard application, this can work to your advantage. An application that offers the user the ability to accomplish more than one task such as creating a Web site and also functions as a Web server is just one example.

Application size: We look at the size of your application. Comparing this to other applications that are in the same class as yours, the byte size should generally remain relative to other applications.

Help and customer support: Help is a very important aspect of the users experience with your application. If the user cannot figure out how to use it or know where to go to get help, the likelihood of the user buying your product is very slim. Some things that we look at are readme files, tutorials, and extensive help embedded within the interface. It is also good practice to offer customer support if the user cannot access online help. Providing contact information such as phone and e-mail support will help you to keep your customers happy.

Install/Uninstall/Repair: This item adds value to your application. By providing this you are providing the user of your application the ability to save time and making the task effortless. What we are looking for here is the installer mechanism used, the uninstall capabilities and the repair feature as an added bonus to the user.

Tips and shortcuts: This criterion is determined by how usable your application is. Tips on startup, and the ability to use general keyboard shortcuts that follow the standards of other product trends. This is beneficial to your user.

Configuration: We look at this area to see how customizable your application is in terms of functionality in allowing the user to add or remove options they need to use most.

Third-party applications: These are applications within your application that must be installed to complete installation. In certain situation this is unavoidable, but from a user perspective these are annoying. We look at how these are included in your application.

Functionality: We consider the overall features of your application in terms of functionality and ease of use.

Value: This is an item that is considered very crucial to the sales of your application. We take into consideration the cost and overall function of your application compared to other applications of its nature.

Interface: A smooth and well designed interface can help your users use your application more efficiently; therefore we take into consideration the usability of the tools and customization options within the application.

Author Web site: Your Web site is a reflection of your company and the quality of your application you have in distribution. Keeping business-like image with your site will let your customers know that you are providing the best services possible. Many times users will visit your site for more information about the application or to contact you regarding issues with the application. Keeping a contact us page will all information is beneficial to your company and sales.

• Money back guarantee
  
• Upgrade Policy Site (updates for life, limited time, none)
  
• Online Help Files
  
• Tech Support Phone number, Live Chat, or E-mail, forums
  
• Use of the site towards finding product information
  
• Ease of ordering
  
• About us or mission page that describes your company
  

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